Frequently Asked Questions

Returns as a small business can be challenging, I ask that you please research and understand the item before purchasing. If you have any questions please feel to reach out via the contact page.

Returns are typically only accepted for manufacture defects. Used or damaged items will not be accepted.

If a return is made, the customer is responsible for return shipping, and once the item is received in like new condition, the item amount will be returned minus a 10% restocking fee.

PNX Bags is proud to support cycling groups all across the US!

Every event that I sponsor is required to have a WTNB Category, and at least of item should be awarded to that category.

Sponsorships are limited, and priority is given to events that directly benefit, or are hosted by WTNB cyclist.

If you wish for PNX Bags to sponsor your event, please feel free to reach out via the contact page.

I love working with small independent bike shops! Reach out via email or the contact page and let’s chat. :)

PNX Bags are all made right in in PDX!
I am proud to make my products here, and do my best to source as many US made materials as well.

All branded merchandise, such as shirts, patches, etc., are also all manufactured in the US.

Not often, but if you want to reach out via the contact page we can see what’s up. :)